1)
Initial contact/inquiry
-
phone call to obtain general information
- name,
address, phone
- date,
location and time frame of event
- approximate
number of guests
- occasion
for event
- any
special requests
- review
options
- mail
information
- any
follow-up calls or correspondence
- schedule
meeting with client
2)
Client meeting in home
-
review and select menu
- food
concerns, special needs
- table
settings
- linens
- china
- flatware
- stemware
-
decor and clean up, if desired
-
package pricing and items included
-
other desired services as needed
3) Complete home-event checklist
- work
area
- equipment
availability
- table
& chairs
-
affect of weather, if any
- digital
photos for reference in planning
-
review & make final notes before leaving
-
discuss information on policies
4) Follow up / Contract
- rough
draft of menu
-
rentals if needed
-
present catering agreement for confirmation
of event and deposit
- correspondence
and/or phone calls between meetings as needed
- coordinate
rentals if needed
- confirm
special orders with purveyors
5) Just prior to event
- review
last minute details with client
- refine
menu
- revise
shopping list
- construct
detailed, approximate timing of
event, allowing for contingencies
- pick
up special orders from purveyors
- purchase
all basic ingredients
- initial
prep of sauces, marinades, dressings
- purchase
any delicate or previously
unavailable items
6) Day of event
- pick
up any last minute items
- confirm
all deliveries
- arrive
and begin creating/assembling a romantic evening
- discreetly
depart!
7) Return to client home at mutually convenient time
the following day
- collect
any remaining items
- present
final billing
- request
a testimonial and referral
- collect
balance owing
- sincerely
thank you for placing your trust in
me and the pleasure of working with you!
8) Shortly after the event
- send
follow up correspondence with any
photos of event
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